Based in toronto, ontario, Dan is an award winning creative director
with 20 years of direct and digital experience. He's brought his expertise to brands across all segments And his love of espresso has fueled him through it all.

Starbucks treats you

Maybe it's a Canadian thing, but it seems that if you wait an extra minute or two for your Latte at Starbucks you get one of these:

Click image to expandInside the copy reads:

We apologize if your Starbucks experience was anything but wonderful... The next time we see you, please enjoy a beverage, on us.

The die-cut further reinforces the message that Starbucks cares about every detail, and when those details are misaligned, they go out of their way to right them.

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